Curigo Pharma

Accessibility Statement

Our commitment to accessible, inclusive online healthcare services.

1. INTRODUCTION

Curigo is committed to making our website and online healthcare services as accessible and inclusive as reasonably practicable.

We aim to ensure that all users, including people with disabilities, impairments or additional accessibility needs, can access our website and services with dignity, independence and confidence.

This Accessibility Statement explains our commitment, the accessibility features available on our website and how users can request assistance or report accessibility issues.

2. OUR COMMITMENT

Curigo is committed to providing an accessible online experience for all users.

We continually review and improve our website to promote:

  • equal access to healthcare services;
  • inclusive design;
  • clear communication;
  • ease of navigation;
  • compatibility with assistive technologies; and
  • continuous improvement in accessibility.

We recognise that accessibility is an ongoing process and are committed to making reasonable improvements where practical.

3. ACCESSIBILITY FEATURES

Where reasonably practicable, our website aims to support users by providing features such as:

  • clear and consistent navigation;
  • readable fonts and layouts;
  • meaningful page headings;
  • descriptive links and buttons;
  • keyboard navigation where supported;
  • compatibility with commonly used assistive technologies;
  • responsive design for mobile, tablet and desktop devices; and
  • logical page structure.

As our website develops, additional accessibility features may be introduced to further improve usability.

4. ASSISTIVE TECHNOLOGIES

Our aim is for the Curigo website to be compatible with commonly used assistive technologies, including:

  • screen readers;
  • screen magnifiers;
  • voice recognition software;
  • keyboard-only navigation; and
  • browser accessibility settings.

Compatibility may vary depending on the user's device, browser and assistive technology.

5. ALTERNATIVE FORMATS

If you are unable to access information on our website, we will make reasonable efforts to provide information in an alternative format where practicable.

Alternative formats may include:

  • large print;
  • accessible digital documents; or
  • other reasonable adjustments appropriate to your needs.

Requests will be considered on an individual basis.

6. REPORTING ACCESSIBILITY ISSUES

If you experience difficulty accessing any part of our website or online services, we encourage you to contact us.

Please include:

  • the webpage or feature you experienced difficulty with;
  • the nature of the accessibility issue;
  • the device and browser you were using (if known); and
  • any suggestions that may help us improve accessibility.

We value feedback and use it to improve our website and services.

7. CONTINUOUS IMPROVEMENT

Curigo regularly reviews its website and online services to identify opportunities to improve accessibility.

This may include:

  • reviewing website design;
  • improving navigation;
  • enhancing compatibility with assistive technologies;
  • simplifying content;
  • staff awareness and training; and
  • implementing recognised accessibility best practices.

8. THIRD-PARTY CONTENT

Some areas of our website may include third-party content or services, such as payment providers or external platforms.

While we aim to work with providers that value accessibility, we cannot guarantee the accessibility of content or services that are controlled by third parties.

9. CHANGES TO THIS STATEMENT

Curigo may update this Accessibility Statement from time to time to reflect improvements to our website, changes in legislation or developments in recognised accessibility standards.

The latest version will always be available on our website.

10. CONTACTING CURIGO

If you have any questions about this Accessibility Statement or require assistance accessing our website or services, please contact Curigo using the contact details provided on our website.

We will make reasonable efforts to assist you and consider any accessibility requests promptly.

11. ENTIRE STATEMENT

This Accessibility Statement should be read alongside our:

  • Privacy Policy;
  • Website Terms & Conditions;
  • Clinical Services Terms & Conditions; and
  • other policies published on our website.

Together, these documents demonstrate Curigo's commitment to providing accessible, safe and patient-centred healthcare services online.