Cookie Policy

1. INTRODUCTION

This Cookie Policy explains how Curigo ("we", "us" or "our") uses cookies and similar technologies when you visit our website.

This Policy explains:

• what cookies are;
• why we use them;
• the types of cookies we use;
• how you can manage your cookie preferences; and
• where you can obtain further information.

This Cookie Policy should be read alongside our Privacy Policy.

2. WHAT ARE COOKIES?

Cookies are small text files that are placed on your computer, tablet, mobile phone or other device when you visit a website.

Cookies allow websites to recognise your device and remember certain information about your visit.

Cookies may:

• help websites function correctly;
• improve security;
• remember your preferences;
• improve website performance;
• help us understand how visitors use our website; and
• support certain website features.

Cookies do not normally identify you directly, but they may be linked to information that can identify you.

3. WHY WE USE COOKIES

Curigo uses cookies to:

• ensure the website functions correctly;
• improve website security;
• remember user preferences;
• improve website performance;
• understand how visitors use our website;
• identify and resolve technical problems;
• measure website usage;
• support future website improvements; and
• provide a better user experience.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

4. TYPES OF COOKIES WE USE

The cookies used on our website generally fall into the following categories.

Strictly Necessary Cookies

These cookies are essential for the operation of our website.

They enable core functions such as:

• secure login;
• navigation;
• shopping basket functionality;
• payment processing;
• security; and
• fraud prevention.

Because these cookies are essential, they cannot normally be disabled through our website.

Functional Cookies

Functional cookies allow the website to remember choices you make to improve your experience.

Examples include remembering:

• language preferences;
• accessibility settings;
• cookie preferences; and
• other personalised website settings.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website.

These cookies may collect information about:

• pages visited;
• time spent on the website;
• navigation patterns;
• website performance; and
• technical issues experienced by users.

This information helps us improve our website and services.

Marketing Cookies

Marketing cookies may be used to measure the effectiveness of advertising and provide more relevant content.

If Curigo uses marketing cookies, these will only be placed where you have given your consent, unless otherwise permitted by law.

5. THIRD-PARTY COOKIES

Some cookies may be placed by trusted third-party service providers whose services are integrated into our website.

These may include providers of:

• website analytics;
• payment services;
• live chat;
• appointment booking;
• video consultations;
• website security; or
• other website functionality.

Curigo does not control third-party cookies, and their use is subject to the relevant third party's own privacy and cookie policies.

6. COOKIE CONSENT

When you first visit our website, you may be presented with a cookie banner or preference centre.

Where required by law, you will have the opportunity to:

• accept all cookies;
• reject non-essential cookies; or
• customise your cookie preferences.

Your choices will be respected in accordance with applicable legislation.

7. MANAGING YOUR COOKIE PREFERENCES

You can manage or change your cookie preferences at any time by:

• using our cookie preference centre (where available);
• changing your browser settings; or
• deleting existing cookies from your device.

Please note that disabling certain cookies may affect the functionality or performance of our website.

8. HOW LONG COOKIES ARE STORED

Cookies may remain on your device for different periods depending on their purpose.

Some cookies are deleted automatically when you close your browser (known as session cookies), while others remain on your device until they expire or are deleted by you (known as persistent cookies).

We only retain cookies for as long as reasonably necessary for their intended purpose.

9. CHANGES TO THIS POLICY

Curigo may update this Cookie Policy from time to time to reflect:

• changes in legislation;
• regulatory guidance;
• website functionality;
• new technologies; or
• improvements to our services.

The latest version will always be available on our website.

10. CONTACTING CURIGO

If you have any questions about this Cookie Policy or our use of cookies, please contact Curigo using the contact details published on our website.

11. ENTIRE POLICY

This Cookie Policy should be read alongside our:

• Privacy Policy;
• Website Terms & Conditions; and
• any other relevant policies published on our website.

Together, these documents explain how Curigo collects, uses and protects your information while you use our website.