Curigo Pharma

Equality Statement

Curigo's Equality, Diversity & Inclusion Policy.

1. INTRODUCTION

Curigo is committed to providing healthcare services that are fair, inclusive and accessible to all patients.

We believe that everyone should be treated with dignity, courtesy and respect, regardless of their background or personal characteristics.

This Equality, Diversity & Inclusion Policy explains our commitment to promoting equality, valuing diversity and fostering an inclusive environment for our patients, staff and anyone who uses our services.

2. PURPOSE OF THIS POLICY

The purpose of this Policy is to:

  • promote equality of opportunity;
  • ensure patients receive fair and respectful treatment;
  • encourage an inclusive culture;
  • prevent unlawful discrimination;
  • support compliance with applicable legislation; and
  • demonstrate Curigo's commitment to person-centred healthcare.

3. OUR COMMITMENT

Curigo is committed to:

  • treating every patient with dignity and respect;
  • providing healthcare based on clinical need;
  • delivering services that are inclusive and accessible;
  • promoting equality of opportunity;
  • fostering a culture of kindness, professionalism and respect; and
  • continually improving the accessibility and inclusivity of our services.

We expect everyone interacting with Curigo to behave respectfully towards patients, staff and healthcare professionals.

4. EQUAL ACCESS TO HEALTHCARE

Curigo aims to ensure that patients have fair access to our services without unlawful discrimination.

Clinical decisions are based on:

  • individual clinical circumstances;
  • patient safety;
  • professional judgement;
  • legal and regulatory requirements; and
  • recognised clinical guidance.

We do not make clinical decisions based on personal characteristics that are unrelated to the safe and appropriate delivery of healthcare.

5. PROTECTED CHARACTERISTICS

Curigo is committed to treating individuals fairly and without unlawful discrimination in relation to characteristics protected by applicable equality legislation.

These include, but are not limited to:

  • age;
  • disability;
  • gender reassignment;
  • marriage and civil partnership;
  • pregnancy and maternity;
  • race;
  • religion or belief;
  • sex; and
  • sexual orientation.

We are committed to ensuring that these characteristics do not result in unfair treatment when accessing our services, except where lawful clinical considerations require a different approach in the interests of patient safety.

6. REASONABLE ADJUSTMENTS

Where reasonably practicable, Curigo will make reasonable adjustments to help patients access our services.

Examples may include:

  • providing information in alternative formats;
  • making reasonable communication adjustments;
  • supporting patients with accessibility needs;
  • considering individual circumstances during consultations; and
  • signposting patients to alternative services where appropriate.

Requests for reasonable adjustments will be considered on an individual basis.

7. RESPECTFUL COMMUNICATION

Curigo is committed to maintaining a respectful and professional environment.

We expect all interactions between patients, healthcare professionals and staff to be courteous and respectful.

Abusive, threatening, discriminatory or harassing behaviour towards our staff or other patients will not be tolerated and may result in appropriate action, including restricting access to our services where justified.

8. CONTINUOUS IMPROVEMENT

Curigo is committed to continually improving equality, diversity and inclusion within our organisation.

This may include:

  • reviewing policies and procedures;
  • staff training;
  • improving accessibility;
  • learning from patient feedback;
  • monitoring service quality; and
  • implementing recognised best practice.

9. CHANGES TO THIS POLICY

Curigo may review and update this Equality, Diversity & Inclusion Policy from time to time to reflect:

  • changes in legislation;
  • regulatory guidance;
  • organisational developments; or
  • improvements in best practice.

The latest version will always be available on our website.

10. CONTACTING CURIGO

If you have any questions about this Policy or require support in accessing our services, please contact Curigo using the contact details provided on our website.

We are committed to listening to feedback and continually improving the inclusivity of our services.

11. ENTIRE POLICY

This Equality, Diversity & Inclusion Policy should be read alongside our:

  • Accessibility Statement;
  • Privacy Policy;
  • Website Terms & Conditions;
  • Clinical Services Terms & Conditions; and
  • other policies published on our website.

Together, these documents reflect Curigo's commitment to providing fair, respectful and patient-centred healthcare.